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Accessibility Statement

Accessibility at Man with Van Forest Hill

Man with Van Forest Hill is committed to providing an accessible and user-friendly experience for all customers, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we are taking to make our website and online information about our Man with Van Forest Hill services as accessible as possible.

Our Commitment to Accessibility Standards

We aim to meet the Web Content Accessibility Guidelines WCAG 2.1 Level AA across our website. These guidelines are recognised as the international standard for making web content more accessible to people with a wide range of needs, including visual, auditory, physical, speech, cognitive, and neurological impairments.

By working towards WCAG 2.1 AA, we seek to ensure that our content about Man with Van Forest Hill is clear, consistent, and easy to understand, and that key tasks such as requesting quotes or finding service information can be performed by as many people as possible.

Screen Reader Support

Our website is designed to be compatible with current screen reader technology. We use proper heading structures, descriptive text for key images where appropriate, and clear labels for forms, so that users who rely on screen readers can navigate our Man with Van Forest Hill information more effectively.

We aim to ensure that important content is available as text and that non-text content, where critical to understanding our services, is accompanied by alternative text or descriptive content.

Keyboard Navigation

We recognise that many users navigate websites without a mouse. Our website is being developed and reviewed to support full keyboard navigation. This means users should be able to move through menus, forms, and sections using the keyboard alone.

We seek to provide a logical tab order, visible focus states, and keyboard-accessible controls, so that users can access details about our accessible Man with Van Forest Hill services without facing barriers caused by mouse-only interactions.

Text, Layout, and Readability

We aim to use a clear layout with consistent headings and spacing so that information about Man with Van Forest Hill can be found and understood quickly. Where possible, text is written in plain language, avoiding unnecessary jargon. Users may also be able to adjust the text size or use their own browser settings and assistive tools to enhance readability.

We also aim to maintain sufficient colour contrast between text and background to support users with low vision or colour vision deficiencies.

Ongoing Accessibility Work

Accessibility is an ongoing process. We regularly review our website content and features to identify ways to improve the experience for people accessing our Man with Van Forest Hill services. When we introduce new pages or functions, we take accessibility into account from the outset.

While we strive to fully meet WCAG 2.1 AA, some areas may not yet be perfect. We welcome feedback to help us identify any accessibility issues that we may have missed.

Contact for Accessibility Requests

If you experience any difficulty using our website, or if any part of our accessible Man with Van Forest Hill information is hard to access, we encourage you to contact us. You can describe the page or service you were trying to use, the issue you encountered, and any assistive technology you were using. This information helps us understand and resolve problems more quickly.

We will do our best to provide the information you need in an alternative format that works for you, and we will work to fix the underlying issue where possible so that others can benefit from the improvement.

Future Improvements

We are committed to continually enhancing accessibility for customers in Forest Hill and surrounding areas who rely on our Man with Van Forest Hill services. As web standards, technologies, and user needs evolve, we will keep reviewing our approach so that our website remains inclusive and easier to use for everyone.

Your feedback plays a valuable role in this process. If you have suggestions on how we can improve the accessibility of our digital content, please get in touch and share your experience.




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Service areas:

Forest Hill, Honor Oak, Crofton Park, Dulwich, Dulwich Village, West Dulwich, Tulse Hill, Sydenham Hill, Peckham Rye, East Dulwich, Loughborough Junction, Herne Hill, Peckham, Nunhead, Brockley, Ladywell, Catford, Bellingham, Hither Green, Crystal Palace, Sydenham, Beckenham, Eden Park, Elmers End, Shortlands, Park Langley, Bromley, Bickley, Herne Hill, Downham, Keston, Peckham, Nunhead, Grove Park,New Cross, Lee, Chinbrook, Hither Green, Eltham, Horn Park, Blackheath, SE23, SE22, SE21, SE15, SE6, SE4, SE26, BR1, BR3, BR2, SE15, SE24, SE14, SE12


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